Professional response in 24-48 hours | Specialized consulting | No commitment
Complete the essential information and we will contact you within 24-48 business hours
Receive samples of our products for quality evaluation
Note: To determine exact time and cost we need to know: required quantity, desired color(s), and (for finished products) technical specifications of the design.
Alpaca Link
Lima, Peru
Puno, Peru
Everything you need to know about our contact and quotation process
We respond within 24-48 business hours guaranteed. We strive to respond as soon as possible, especially for urgent inquiries. If you need an immediate response, use WhatsApp during business hours.
We offer service in Spanish and English. Our team is trained to serve international clients fluently in both languages.
WhatsApp (+51 948 734 691) is the fastest way during business hours (Mon-Fri 9am-6pm GMT-5). You can also call us directly at +51 985 070 700.
Yes, we work with clients from around the world. We have experience exporting to North America, Europe, Asia and Oceania. We handle all necessary export documentation.
No, quotations are completely free and without purchase commitment. We want you to have all the information before deciding to work with us.
For an accurate quotation we need:
Note: We first develop a sample to determine exact costs.
Step-by-step process:
MOQ varies depending on product and complexity. There is no fixed minimum. We first develop a sample to determine the specific MOQ for your project. This ensures a fair price for both parties.
The cost depends on the type of sample:
We send you a detailed quotation before processing.
Total time = Processing + Shipping
Best time: December-March (low season)
Yes, sample development is an iterative process. You can request adjustments until you achieve the desired product. Each iteration has its associated cost and time, which we inform you about in advance.
Yes, we export worldwide. We work with reliable international couriers (DHL, FedEx, UPS). Shipping cost is quoted according to destination and weight.
Yes, we handle all export documentation from Peru (commercial invoice, packing list, certificate of origin if necessary). You handle import clearance in your country.
Courier shipments include basic insurance. For large orders, we recommend additional insurance (optional). We discuss these options when confirming the order.
Absolutely. All information you provide is 100% confidential. We do not share client data with third parties. We can sign an NDA if your project requires it.
Monday to Friday: 9:00 AM - 6:00 PM (GMT-5, Peru time)
Forms can be submitted 24/7 and will be processed during business hours. For WhatsApp, the best time is during office hours.
Yes, we work with all types of clients: from independent designers to large brands. We adapt to different volumes and needs. What matters is that the project is technically and commercially viable.
Our team is ready to answer any specific questions about your project